Medical Assistant
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Specialization: Medical Office Assistant
Course Code Course Name Health-TBD 1 Introduction to the Healthcare Environment HHHPG-TBD 1 Communication Essentials Health-TBD 2 Anatomy and Physiology 1 Health-TBD-3 Human Development for Healthcare Professionals HHHPG-TBD-2 Software Application Skills Health-TBD-4 Communications in Healthcare Health- TBD-5 Human Health Conditions and Disease States HHHPG-TBD 3 Global Citizen Health- TBD-6 Medical Terminology MOA-TBD-1 Medical Office Communications MOA-TBD-2 Medical Clinical Procedures I MOA-TBD-3 Medical Procedure Coordination and Billing MOA-TBD-4 Medical Office Correspondence MOA-TBD-5 Medical Clinical Procedures II MOA-TBD-6 Electronic Medical Record Application MOA-TBD-7 Medical Office Assistant Practicum MOA-TBD-8 Healthcare Applied Capstone Project -
Introduction to the Healthcare Environment
This introductory course explores the diverse roles and responsibilities of various healthcare practitioners in Manitoba’s healthcare environment. It delves into the intricacies between the Canadian Health Care System and the role of the provincial government.
Focusing on key elements of effective healthcare delivery, topics will include patient and provider rights, culturally appropriate care practices, and social determinants of health.
Minimum Passing Grade: 70%
Course Code: Health-TBD 1
Course Requirements: NoneHours: 42
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Communication Essentials
This course is designed to equip participants with the essential skills needed for effective communication within various professional settings in Canada. The course combines lectures, interactive workshops, group discussions, and practical exercises to ensure a comprehensive learning experience. Participants will engage in real-world scenarios and case studies appropriate for a range of industries to apply the concepts learned in class. Feedback from peers and instructors will refine and enhance communication skills throughout the course.
Minimum Passing Grade: 50%
Course Code: HHHPG-TBD 1
Course Requirements: NoneHours: 42
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Anatomy and Physiology 1
The Introduction to the Human Body, Anatomy and Physiology will introduce the structure and function of the human body. This course explores the make up our bodies and how our major systems function to help us develop and stay healthy.
Minimum Passing Grade: 70%
Course Code: Health-TBD 2
Course Requirements: NoneHours: 42
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Human Development for Healthcare Professionals
This course offers a comprehensive overview of human development, examining the stages from prenatal to end-of-life with a focus on physical, cognitive, and socioemotional growth. Key topics include genetic and environmental influences, typical and atypical development, and changes in cognition, emotion, personality, and behavior.
With a goal to optimize patient outcomes at every life stage through holistic, individualized, and evidence-based care, students will learn caregiving techniques to support individuals impacted by injury, illness, and disease.
Minimum Passing Grade: 50%
Course Code: Health-TBD-3
Course Requirements: NoneHours: 42
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Software Application Skills
This course introduces students to essential software applications, including spreadsheets, cloud storage, email, scheduling tools, presentation software, and word processors. Students will also learn about commonly used internet browsers, search engines, research databases, and proper source citation.
Minimum Passing Grade: 50%
Course Code: HHHPG-TBD-2
Course Requirements: NoneHours: 42
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Communications in Healthcare
This course is designed for the healthcare professional who frequently engages in communication with other health care professionals, patients, and their families. As effective communication is a vital component of quality healthcare, this course cultivates essential communication and collaboration skills to help students build positive relationships, produce clearer exchange of information, and improve patient care outcomes.
Minimum Passing Grade: 70%
Course Code: Health-TBD-4
Course Requirements: Introduction to the Healthcare Environment,Communication EssentialsHours: 42
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Human Health Conditions and Disease States
This course explores the diverse roles and responsibilities of various healthcare practitioners in Manitoba’s healthcare environment. It delves into the intricacies of Canadian Health Care System and the role of the provincial government.
Focusing on key elements of effective healthcare delivery, topics will include patient and provider rights, culturally appropriate care practices, and social determinants of health.
Minimum Passing Grade: 70%
Course Code: Health- TBD-5
Course Requirements: Introduction to the Healthcare Environment,Anatomy and Physiology 1Hours: 42
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Global Citizen
In this course, students will explore the relationship between human diversity and social justice through a global citizen lens. Inspired by the United Nations' Sustainable Development Goals, this course introduces students to global challenges and issues to broaden their knowledge, skills, and perspectives on the world today.
Through discussions, readings, and online and in-class activities, students will critically examine systems of oppression and discrimination, explore diverse cultural perspectives, and engage with the stories and experiences of global citizens who have fought for social justice, environmental sustainability, and equity around the world. Students will emerge from this course with greater cultural competence, improved intercultural communication skills, and a deepened commitment to promoting equity, justice, and human rights.
Minimum Passing Grade: 50%
Course Code: HHHPG-TBD 3
Course Requirements: NoneHours: 42
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Medical Terminology
Medical terminology is the language healthcare professionals use to describe the human body, its components, structures, and functions.
In this course, students learn the fundamental building blocks of medical terminology required to construct and interpret essential medical terms. It also focuses on terminology related to various diseases and medical conditions. The strong emphasis on proper spelling and pronunciation prepares students to effectively document and communicate medical information.
Minimum Passing Grade: 70%
Course Code: Health- TBD-6
Course Requirements: Anatomy and Physiology 1,Human Health Conditions and Disease StatesHours: 42
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Medical Office Communications
This course equips students with the essential knowledge and skills for effective medical office communication to ensure vital patient information is conveyed appropriately.
Students will learn how to create, maintain, and interpret medical documentation, understanding the importance of accuracy, confidentiality and safe handling of sensitive information.
With a strong focus on process, prioritization, and collaboration, this course provides a systematic approach to workflow management. Students will develop the skills to effectively address varying patient priorities and understand their potential impact on subsequent tasks.
Minimum Passing Grade: 70%
Course Code: MOA-TBD-1
Course Requirements: Introduction to the Healthcare Environment,Anatomy and Physiology 1,Communications in Healthcare,Human Health Conditions and Disease States,Medical Terminology,Anatomy & Physiology 2,Communication Essentials,Software Application Skills,Global CitizenHours: 84
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Medical Clinical Procedures I
As the first in a series of two courses, this course provides students with foundational knowledge and practical skills essential for performing various medical clinical procedures. Through a combination of theoretical instruction and hands-on practice, students will gain proficiency in various aspects of clinical procedures, ensuring they are well-prepared for real-world medical settings.
Minimum Passing Grade: 70%
Course Code: MOA-TBD-2
Course Requirements: Introduction to the Healthcare Environment,Anatomy and Physiology 1,Communications in Healthcare,Human Health Conditions and Disease States,Medical Terminology,Anatomy & Physiology 2,Communication Essentials,Software Application Skills,Global CitizenHours: 84
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Medical Procedure Coordination and Billing
This course is designed to provide essential skills and knowledge required for effective medical office management of surgical coordination and clinical billing.
Minimum Passing Grade: 70%
Course Code: MOA-TBD-3
Course Requirements: Introduction to the Healthcare Environment,Anatomy and Physiology 1,Communications in Healthcare,Human Health Conditions and Disease States,Medical Terminology,Anatomy & Physiology 2,Communication Essentials,Software Application Skills,Global CitizenHours: 12
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Medical Office Correspondence
This course provides the fundamental skills for effectively managing various types of healthcare correspondence and communications. Students will learn how to manage and execute a range of tasks including handing prescriptions, scheduling specialty appointments, coordinating diagnostic imaging, and maintaining medical reports. In this advanced course, students will develop the efficient and professional communication skills to ensure seamless interactions with patients and other healthcare providers.
Minimum Passing Grade: 70%
Course Code: MOA-TBD-4
Course Requirements: Introduction to the Healthcare Environment,Anatomy and Physiology 1,Communications in Healthcare,Human Health Conditions and Disease States,Medical Terminology,Anatomy & Physiology 2,Communication Essentials,Software Application Skills,Medical Office CommunicationsHours: 84
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Medical Clinical Procedures II
Building on Medical Clinical Procedures 1, this course delves deeper into advanced clinical procedures. Students will engage in more complex hands-on simulation activities and theoretical instruction to further enhance skill proficiency and confidence.
Minimum Passing Grade: 70%
Course Code: MOA-TBD-5
Course Requirements: Introduction to the Healthcare Environment,Anatomy and Physiology 1,Communications in Healthcare,Human Health Conditions and Disease States,Medical Terminology,Anatomy & Physiology 2,Communication Essentials,Software Application Skills,Global Citizen,Medical Clinical Procedures IHours: 84
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Electronic Medical Record Application
This master course provides comprehensive training from the basic functions to advanced features of the electronic medical record software. This class is designed to elevate proficiency, enhance skills, and streamline workflow.
Minimum Passing Grade: 70%
Course Code: MOA-TBD-6
Course Requirements: Introduction to the Healthcare Environment,Anatomy and Physiology 1,Communications in Healthcare,Human Health Conditions and Disease States,Medical Terminology,Anatomy & Physiology 2,Communication Essentials,Software Application Skills,Global Citizen,Medical Office CommunicationsHours: 42
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Medical Office Assistant Practicum
The Work Practicum is the capstone component of this program and an integral pathway to transition students from the MITT learning environment to the workplace.
All Medical Office Assistant practicum experiences are preceptor-led placements where students work under the direction of a physician, medical office manager, or medical office assistant. Practicums offer students the opportunity to gain industry-relevant experience while building entry-to-practice competence. Practicums are an unpaid, work-integrated learning experiences.
Pre-Practicum Clearance Requirements
- Work Practicum Agreement form
- Clear Police Vulnerable Sector Check
- Clear Provincial Child Abuse Registry
- Clear Adult Abuse Registry
- Completed Immunizations and Testing (as per the WRHA Guidelines for Health Care Workers)
- Emergency First Aid and (Level BLS) certificate N95 Fit Mask testing
- WHMIS training
- Violence Protection Program certificate
- PHIA certificate
- Safe Patient Handling training
- Dementia Care training
- Food Handlers certification training
- Hearing Voices
- Valid Co-op Work Permit (applies to international students only)
Course Code: MOA-TBD-7
Course Requirements: Introduction to the Healthcare Environment,Anatomy and Physiology 1,Human Development for Healthcare Professionals,Communications in Healthcare,Human Health Conditions and Disease States,Medical Terminology,Anatomy & Physiology 2,Communication Essentials,Software Application Skills,Global Citizen,Medical Office Communications,Medical Clinical Procedures I,Medical Procedure Coordination and Billing,Medical Office Correspondence,Medical Clinical Procedures II,Electronic Medical Record ApplicationHours: 240
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Healthcare Applied Capstone Project
In completing the Healthcare Capstone Project, students gain a deeper understanding of the employer/employee-patient relationship, as well as insight into emerging issues and trends in the healthcare industry. Students will analyze, interpret, reflect and integrate their program knowledge to meet specific objectives of the project application
Pre-Practicum Clearance Requirements
- Emergency First Aid and (Level BLS) certificate N95 Fit Mask testing
- WHMIS training
- Violence Protection Program certificate
- PHIA certificate
Course Code: MOA-TBD-8
Course Requirements: Introduction to the Healthcare Environment,Anatomy and Physiology 1,Human Development for Healthcare Professionals,Communications in Healthcare,Human Health Conditions and Disease States,Medical Terminology,Anatomy & Physiology 2,Communication Essentials,Software Application Skills,Global Citizen,Medical Office Communications,Medical Clinical Procedures I,Medical Procedure Coordination and Billing,Medical Office Correspondence,Medical Clinical Procedures II,Electronic Medical Record ApplicationHours: 240
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