Student Frequently Asked Questions (FAQ)
During the mandated suspension of in-class learning and closure of campuses due to COVID-19, MITT is working hard to continue providing students and stakeholders the same quality experiences they would expect at any other time. Below you will find an FAQ for students that answers you may have as well as points you to the many resources we continue to provide. This document will be updated as new information develops or new questions arise.
Thank you for your patience during this challenging time. Stay safe and stay connected; we’re here to help.
What student resources are available during the suspension of in-class learning?
Our Student Services team of student advisors are available to help students achieve their academic goals in a variety of ways, including:
- Answering your questions about financial aid.
- Helping you connect with required accessibility options.
- Assisting you in working through personal issues that may pose barriers to success.
- Working with you to develop better study skills or exam prep skills.
Visit the Student Services webpage to learn more or contact them directly.
Call them: 204-989-6512
Email them: email@example.com
My career has been impacted by COVID-19 so I am exploring new options. Is there someone at MITT I can speak with about how to embark on a new career path?
MITT’s Career Development Services team is available for prospective and current students, as well as alumni, and career exploration is one of many ways they can help you along your career journey.
I’m interested in studying at MITT but would like to learn more about the Institute. Who can I talk to?
Our domestic and international recruitment teams are here to help. They can be reached by email, phone, or Zoom for one-on-one consultations or webinars. They can help you with a variety of questions including:
- Program information
- Scholarship, bursary and award resources
- Student loan and funding resources
- Online application tutorials and support
- Referrals to student or career advisors
- Studying in Canada
- Language pathways
Domestic students (Canadian Citizens/Permanent Residents)
Schedule a one-on-one consultation with MITT’s international recruitment coordinator by clicking here.
Sign up for one of our free international recruitment webinars
April 24, 9 a.m. CDT (US and Canada)
Take your first step in a new and exciting career with MITT Skilled Trades Programs
We’ll discuss the career potential for graduates from three of our Skilled Trades programs.
May 1, 9 a.m. CDT (US and Canada)
MITT English Language Pathways
Registration will be available two weeks prior to the webinar
May 29, 9 a.m. CDT (US and Canada)
Meet our graduates: Success stories from MITT Post-Graduate Programs
Registration will be available in early May
Do you provide visa and immigration advice to international students?
MITT's Immigration Services Advisor is available online for individual meetings and providing IRCC updates through weekly webinars.
You can also register for one of our weekly webinars by clicking on one of the links below:
Webinar for prospective international students (Tuesdays at 9 a.m. CDT)
Webinar for current MITT international students (Wednesdays at 3:30 p.m. CDT)
Admissions and Enrolment
How can I get a status update on my admission application?
Application processing is ongoing, but you may experience a delay in communication due to an increased volume of inquires. Check the status of your application by logging into the portal:
How can I get current information (statement of account, payments made) about my tuition?
Future students (not yet started classes)
For a statement of accounts showing payments you have already made to MITT, please email firstname.lastname@example.org.
Current students (already studying at MITT)
To view your fees, payments, and statement of your account, please login to your MITT student portal.
If you have further inquiries, please contact email@example.com.
How do I submit documents while MITT’s campuses and offices are closed?
During the campus closure, applications are being processed using scanned documents uploaded at the time of application (original documents must still be provided and verified prior to the start of classes). Any supplemental documentation requested can be sent to firstname.lastname@example.org.
Please note that any mail that is delivered during our closure will be addressed when our offices re-open.
How do I pick up requested documents during the campus closure (return of original documents, official transcripts, confirmation of enrolment/completion letters, grad packages etc.)?
As MITT is currently closed, students are unable to pickup documents from any of our campus locations. Where required, documents will be mailed out to students. Please note that there may be a delay of five to 10 business days over our normal processing times.
English Language Institute (ELI) Final Reports can be requested by emailing email@example.com.
T2202 Forms can be accessed by logging in to your MITT student portal.
Graduation packages for students who completed their programs between October 2019 to February 2020 are being prepared for distribution by mail, to Canadian addresses only. Please update your address using the Student Portal by March 23 to ensure accurate delivery. Where no Canadian address is available, the package will be retained at MITT for pick up or delivery at a later date. Please contact firstname.lastname@example.org with any questions.
Please check back for updates regarding graduation packages for students completing in the near future.
Can I defer or cancel my admission?
If you have been admitted to a future intake and wish to defer or cancel your admission, please email email@example.com.
I am having trouble accessing my application portal. Who can I contact for help?
Please email firstname.lastname@example.org if you are having technical issues with your application portal.
Is spring convocation still happening?
Spring 2020 Convocation has been rescheduled to October 21, 2020 at the RBC Winnipeg Convention Centre. Closer to the new date, we will provide students with updates as the event will depend on whether public health restrictions related to large public gatherings have been lifted.
Are programs running in Fall 2020/Winter 2021/Spring 2021?
Our Fall 2020 intake is open and programs will continue to be delivered through alternative measures until such time that the in-class learning suspension is lifted and it is safe for on-campus/in-class learning to resume. A small number of Fall 2020 programs or sections have been cancelled. Check our Registrar’s Office COVID-19 page for details. We are currently accepting applications for Winter 2021. The Spring 2021 portal will open at a later date. Please watch our website for updates.
Visit program pages for latest information on upcoming availability, admission requirements, etc.
Please visit the Registrar’s Office COVID-19 page for additional information regarding admissions and enrolment during COVID-19.
I am enrolled in a program at MITT for Fall. Will there be an orientation?
Yes. MITT is using the ZOOM videoconferencing platform to deliver a virtual orientation. We are also using this platform to deliver lectures and classes. You can learn more about ZOOM, including minimum requirements on your computer, here.
Contact us today and we will be more than happy to help you with any questions or concerns you have.