Quarantine resources

Welcome message

MITT welcomes international students for the 2020-2021 academic year. International students traveling to Canada and Manitoba must follow government regulations for the COVID-19 pandemic to keep travellers and communities safe. This resource guide outlines what international students must do while traveling, and once you arrive in Winnipeg, Manitoba, to meet the requirements for quarantine.

Please make sure to read through this guide carefully so that you are prepared for a smooth journey to Canada and can start your studies at MITT successfully.

If you have any questions, contact MITT Pre-Arrival Help Line at 1-204-989-7342 or use the chatbot at www.mitt.ca/international.

Please note the following distinction between “quarantine” and “self-isolation”
Manitoba Public Health advises that quarantine is a legal term used if someone is not sick.  If someone tests COVID-19 positive, they would have to self-isolate. The contacts to the positive COVID-19 patient would have to continue to quarantine, while the COVID-19 patient would have to self-isolate.

Before you travel

Are you exempt from the travel restrictions?

International students are eligible to travel to Canada if you meet in one of the following requirements:

  1. You are an immediate family member of a Canadian citizen or permanent resident (You are staying in Canada for at least 15 days. 14 days quarantine is mandatory.)
  2. You are travelling for an essential (non-discretionary) purpose (e.g. You have Port of Entry IRCC Letter of Introduction AND MITT Letter of Acceptance. Note: In general, students are recommended to travel to Canada when there are have four weeks or less left before the orientation).

Please visit this website for details: www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/students.html

Before you travel to Canada, you must have full study permit approval (Port of Entry Letter of Introduction or a valid study permit) AND a valid entry visa (TRV or eTA).

Have not received Port of Entry Letter of Introduction AND the entry visa yet?

If you received MITT Letter of Acceptance, but your study permit or entry visa (TRV or eTA) application is still in processing at IRCC, you may choose to start your program online from outside Canada and continue study from outside Canada until your program starts on-campus delivery.

Before you come to MITT campus, you must have completed 14 days of quarantine. However, please note, MITT may shift classes back to on-campus delivery at any time. Once classes move back to on-campus delivery, students will be expected to be in class.

Make sure to check on-campus delivery start dates at this link (mitt.ca/current-students/important-dates) and arrive in Winnipeg 14 days before on-campus delivery starts.

If you think the visa office closure or study permit processing time would make you unable to travel to Canada in time when on-campus delivery starts, please contact MITT Immigration Services Advisor at visainfo@mitt.ca. Current MITT students must discuss your situation with your instructor.

Your checklist: be prepared before you travel to Canada

  1. Documents you need to prepare (if you are exempt from the travel restrictions)
    When you arrive in Canada, you may be asked to show Canada Border Services Agency officers the following documents: Visit the IRCC website for further details on documents you need to prepare.
    Note: If you are traveling to Canada with your family, your co-arriving immediate family members must have a valid visa to be exempt from the travel restrictions and have a quarantine plan.

    Note: If you are travelling to Manitoba from another province in Canada, please read the information below:

    Residents of Western Canada and Northwestern Ontario do not need to quarantine for 14 days when entering Manitoba. Anyone entering Manitoba from designated western Canadian jurisdictions (British Columbia, Alberta, Saskatchewan, and the Yukon, Northwest and Nunavut territories) or Northwestern Ontario (defined as west of Terrace Bay) is not required to quarantine for 14 days if they are not showing symptoms that are typical of, and have no known exposure to, COVID-19. Travellers from all other Canadian jurisdictions will need to continue to quarantine for 14 days after arriving in Manitoba. Anyone entering Canada must continue to follow federal requirements for quarantine or self-isolation at the time of entry. Consideration will be given to lifting quarantine requirements in the future for sectors that propose and provide satisfactory plans to address public health requirements for necessary travel.
  2. Confirm the location of your 14-day quarantine accommodations
    Once you have booked your long-term housing arrangements (e.g., homestay, private housing), contact them to confirm whether you are able to self-isolate there for 14 days upon arrival to Canada. Some accommodation providers may allow you to safely quarantine in this space, while others may require you to complete your 14-day quarantine prior to moving into your accommodations. In the event you are eligible to move-in upon arrival to Canada, provide your accommodations provider confirmation on your arrival date/time. Confirm with them if they provide transportation from the airport to your accommodations upon arrival to Winnipeg.
    • In the event you are required to self-isolate before moving into your permanent accommodations, provide your accommodations provider confirmation on your arrival date/time, along with your plan for 14-day quarantine.

      Language Canada Study Safe Corridor: all-inclusive Canadian arrival and quarantine package for international students
      • A 14-night quarantine hotel stay upon arrival in your destination city, at discounted rates
      • 3 meals per day delivered to your hotel room for the duration of your quarantine stay
      • Private, COVID-safe transportation from the airport to your hotel
      • Comprehensive 4-week guard.me health insurance planwith COVID-19 coverage (Extensions can be made through your institution of study or online at www.guard.me under Apply for Insurance at a cost of $5.00 CAD per day)
      • Access to mental wellness counselling services through keep.me SAFE by guard.meCares for the duration of your quarantine stay
      • A Canadian phone number and SIM card for your mobile device for 1 month, including 5GB of data, unlimited Canada-wide calling, and unlimited international text and picture messaging
      • All necessary Study Safe documentation to ensure you are fully informed of travel and arrival requirements and have a smooth entry process into Canada
      • Optional Add-On Flight Package
      We recommend booking one of the two hotels in Winnipeg. View pricing sample: https://www.languagescanada.ca/web/default/files/covid19/study-safe-corridor/travel-safe/ssc-travel-safe-arrival-and-quarantine-package-price-list.pdf

      Visit the website for details: https://app.groupize.com/e/study-safe-corridor-program-safe-travel-into-canada
    • Need help with searching for a short-term accommodation? Contact Pre-Arrival Help Line (204-989-7342 or visainfo@mitt.ca) or International Student Inquiry at (International@mitt.ca or 204-989-6500) to receive information and support.
  3. Determine what services are available by your 14-day self-isolation accommodation provider
    Confirm if they:
    • Provide airport transportation upon arrival
    • Provide meal delivery services and, if so, how often and at what cost
    • Provide bedsheets, towels, and other supplies
  4. Book your airport pick-up services
    If your accommodation provider listed above does not provide airport pickup services, it is recommended you pre-book transportation services. Some possible options are listed below. In all cases, you will be required to wear a mask on your way to your self-isolation location.

    Using taxi from the airport to the place of quarantine is not recommended.  However, it is recognized that you may not have alternative transportation.  If you are taking taxis from the airport, you are required to wear a mask and only those in the same household who will isolate together are permitted to share a taxi.  Limousines are another alternative.
  5. Understand your responsibilities as a traveler entering Canada, including requirements for self-isolation upon arrival
    Read the information located on the Government of Canada’s website
    • This website lists important information about requirements for mandatory self-isolation upon arrival including:
      • Quarantining (self-isolating) in a place where you will have no contact with vulnerable people, such as:
        • people 65 years or older, or
        • people with underlying medical conditions
      • Confirming you have a suitable place to isolate where you will have access to basic necessities, such as food and medication.
      • Wearing a non-medical mask or face covering while traveling to the place you will quarantine (self-isolate).
      • Further, you must:
        • go directly to your place of quarantine, without stopping anywhere, and stay there for 14 days
          • avoid school, work or other public areas and community settings
        • monitor your health for symptoms of COVID-19
        • arrange to have someone pick up essentials like groceries or medication for you
        • not have visitors
        • stay in a private place like your yard or balcony if you go outside for fresh air
        • keep a distance of at least two arms lengths (approximately two metres) from others
  6. Pack appropriately for your 14-day self-isolation
    Pack things you will need for your travel as well as for your 14-day self-isolation period upon arrival.

    Aside from the usual items you would pack, such as clothing and toiletries, some suggested items to help you through travel to Canada and self-isolation include:
    • Prescription medication
    • Face masks
    • Thermometer
    • Printed copies of documents, including those listed in the During travel section of this guide
    • Laptop, phone, and chargers to keep connected with your family and friends while self-isolating
    • Activities for self-isolation, such as books and games
    • Bedsheets and towels (depending if your housing arrangements require you to bring your own)
    • A credit card to ensure you can purchase delivery services when needed
  7. Plan your arrival in Canada
    • Read about entry to Canada here and watch these two videos: entry to Canada and isolation requirements.
    • Download the ArriveCAN app to your mobile phone and enter your personal information up to 48 hours before arriving in Canada. This will speed up your arrival through Immigration Canada at the port of entry, meaning you will spend less time with border and health officers.

Alternative isolation accommodation

To reduce the spread of COVID-19, the Alternative Isolation Accommodation (AIA) program was established to develop safe options for those requiring a safe space to self-isolate. Two types of AIAs have been established. The first, offers individuals experiencing homelessness a space to self-isolate if they tested positive for COVID-19 or if they are suspected to have it.

The second offers health care workers and other Manitobans who have tested positive for COVID-19 or are suspected to have the virus, a place to self-isolate if they do not have access to a private bedroom and bathroom in their home or if they live with someone who is at greater risk from COVID-19 (e.g. immune compromised).

Click here for more information on Manitoba’s AIA program.

MITT will conduct regular, weekly check-ins with students (via MITT Pre-Arrival Help Line 1-204-989-7342 or visainfo@mitt.ca) for updates on their mental and physical health as well to remind students of the importance of the daily COVID-19 symptoms self-assessment.

Guidebook activity: Before you travel

Print off the checklist

During travel

Carry these important documents with you

  • Passport or travel document
  • Study Permit or Letter of Introduction (study permit approval letter) from the visa office
  • Letter of Acceptance from MITT
  • Essential Travel Letter from MITT
  • Copy of this document, signed by you
  • Your self-quarantine plan
  • Proof of health insurance/insurance information (contact international.health@mitt.ca)

Comply with the following regulations

  • Wear a mask and gloves
  • Wash hands frequently
  • Use hand sanitizer when necessary
  • Practice physical distancing (minimum two metres from others)
  • Sanitize your personal space and high touch areas
  • Minimize trips to the washroom (flush the toilet with the seat cover down)
  • Touch as few surfaces as possible
  • Keep your cell phone charged
  • Monitor your health for
    • fever
    • cough
    • difficulty breathing

If symptoms present themselves during your travel (cough, shortness of breath, fever greater than 38°C, or signs of fever e.g. shivering, flushed skin, excessive sweating), immediately contact your airlines/flight crew.

Please refer to the Symptoms of COVID-19 for additional symptoms common to COVID-19.

To help reduce the spread of COVID-19

  • Go directly to your place of isolation. Do not make any stops while in transit.
  • Check-in within 48 hours of arrival through the ArriveCAN app or call 1-833-641-0343.
  • Report your symptoms through the ArriveCAN app or call 1-833-641-0343 every day until the end of your 14-day isolation.
Additional resources

For travellers without symptoms of COVID-19 returning to Canada

For travellers with symptoms of COVID-19 returning to Canada

If you exhibit symptoms during travel

Contact your travel agent and airline as soon as possible. They will best be able to guide you on requirements based on your current location. Be sure to alert your family, accommodation provider, and MITT if there are any delays in your travel plans to Canada.

If you have any questions, contact MITT Pre-Arrival Help Line: 1-204-989-7342.

Arrive safe in Winnipeg, Manitoba

  • Read about entry to Canada here and watch these two videos: entry to Canada and isolation requirements.
  • Be prepared to follow airline and airport directions about wearing a mask/face covering, washing/sanitizing your hands, staying two metres apart from other people, or other actions.
  • Answer every question from airline, airport or border staff completely and truthfully. It is okay to ask someone to repeat a question or explain it in a different way if you do not understand.
  • Travel directly to your place of quarantine. Do not stop anywhere. Wear a mask or face covering while traveling to your place of isolation
  • Contact Student Services by email or phone (204-989-6512) to tell us you have arrived. Be sure to give us your most up-to-date contact information (email address, mailing address, phone number).
  • Please continue to check these websites for the most up-to-date information:
    • Government of Manitoba COVID-19 information here.
    • Government of Canada COVID-19 information here.

Quarantine/self-isolate safe

Prior to arrival, you confirmed your accommodations, including your location for 14 days of self-isolation. Please also refer to the Shared Health Manitoba COVID-19 public health fact sheet and self-isolation fact sheets (available in multiple languages) (link) to assist you in being prepared and knowledgeable in requirements for self-isolation and to link you to essential services.

It is important that you follow the Government of Canada’s requirements for self-isolation, including:

  • Self-isolating in a location without vulnerable people, such as those over the age of 65 or individuals with underlying medical conditions;
  • Having access to basic necessities such as food and toiletries;
  • Wearing a mask when being transported to your place of self-isolation;
  • Traveling directly from your point of arrival in Manitoba to your place of self-isolation; and
  • Monitoring your health for symptoms of COVID-19 throughout the 14 days of isolation.

Students will be required to self-monitor for symptoms of COVID-19 using the Manitoba Self Screening Tool.  If a student experiences any symptoms of COVID-19 during the quarantine period, they must follow the directives of the Province of Manitoba.

  • The Screening Tool is available in Interactive Voice Response (IVR) format. Call 1-877-308-9038 or find it online.
  • The Province of Manitoba offers a service called Health Links – Info Santé, which is a bilingual phone-based nursing triage service. They can give you advice on what health-care path should be followed in your specific situation, whether you should stay home, visit the emergency room, or follow another medical plan. They can be contacted at 204-788-8200 or toll-free at 1-888-315-9257.

Self-isolation/quarantine can be difficult for some students, especially those who are energized by interactions with others. It is important that you take care of yourself during this time of isolation and to keep connected with your friends and family using other methods, such as FaceTime and Zoom. Here are a few useful tips to get you through the two-week period:

Maintaining mental health during stressful times

Develop a support network.

Form an online chat group with close friends; stay in contact with your family and reach out to your school advisors and instructors by email. The more people you know at your educational institution, the more connected you’ll feel!

Be active.

Exercise is important for your mental outlook and helps ward off depression. Take a break from your self-isolation boredom and get moving on a regular basis. There are many online home workouts that are useful when quarantining!

Eat well.

Choose a wide variety of healthy, nutritious foods. Eat regularly to keep up your energy and portions that help you feel and perform your best. If you cannot go outside to get your food or living necessities, use one of the delivery services during quarantine.

Get enough sleep.

Sleep is vital to your mental well-being. Go to bed at a reasonable hour and wake up at roughly the same time every day. Jet lag may be a challenge for you as part of your adjustment to your move to Canada, so it might be useful to download meditation or sleep apps that help you develop a regular sleep schedule.

Seek professional help.

You’re not alone and there are many people who can help. Talk to a professional about how you are feeling; talk to your school’s student services team. Don’t just rely on the advice of friends. Sometimes you need more and we’re here to support you.

  • Contact MITT Student Advisor by phone 204-989-6512 or email
  • Learn more about the services and resources Student Services offer on our website

Take a break from watching or reading the news.

Get your news from reliable sources and try not to watch the same stressful stories over and over in the same day. Try not end your day by watching the news before bed.

Personal and arrival information

Please print and complete this form to bring with you on your travels to Canada. Some of this information may be requested of you upon entry to the country.

Study safe at MITT

After your quarantine

After your 14-day self-isolation (quarantine) has passed, if you have no symptoms, you may now attend your classes at MITT campuses, leave your home, and begin to explore MITT campuses and meet your classmates and instructors.  

Continue to follow and respect Manitoba Health regulations and directives, including physical distancing from other people in public and washing or sanitizing your hands often.

Remember to use proper coughing and sneezing etiquette (into your elbow, not your hand and if using a tissue, dispose of the tissue in a plastic lined garbage container immediately).

Avoid malls, crowded spaces, and sports where physical distancing is difficult.

If you feel sick at any time, stay at home and be sure to tell your instructor immediately. Use the self-assessment tool, follow directions, and seek medical attention or contact public health authorities if, when, and how it recommends.

Don’t forget, your health insurance (guard.me International Insurance) offers remote access to doctors as well as mental health support services. Click here to access them.

MITT social distancing/safety protocols

Visit our page for social distancing and safety protocols

Your declaration as a MITT student

Please print and fill out the declaration form.

MITT Pre-Arrival Help Line, MITT directories, useful links

MITT Pre-Arrival Help Line

Need advice with preparing your arrival? Have questions about your visa or entry to Canada?

Call 1-204-989-7342 (office hours: 8:30 a.m.  to 4:30 p.m., Monday to Friday, Central Canada Time). MITT’s immigration services advisor will be happy to help! You can also chat with us through our website.

Weekly Webinars for IRCC and MITT updates

Meet MITT’s immigration services advisor, ask questions, meet other students online, andstay connected with MITT.

  • Webinar for prospective international students: Tuesdays at 9 a.m. Central Time Registration link 
  • Webinar for current MITT international students: Wednesdays at 11:30 a.m. Central Time Registration link

Updates from MITT regarding COVID-19

News and updates on COVID-19 from  the registrar’s office

Frequently Asked Visa Questions regarding COVID-19

MITT directories

Please visit our Contact us page

Government websites

Mental health support websites

Emergency contact details

  • In the event of an emergency, including medical emergency, call 911.
  • To speak to a nurse over the phone to assess a non-emergency medical situation, contact Health Links / Info Santé – 204-788-8200 or toll-free at 1-888-315-9257
  • For crisis support, consider the following options:

Canada Emergency Response Benefit for international students

Grocery and living necessities delivery services

Meal delivery services

* Please note, MITT does not endorse nor are we responsible for the services provided by any of the private companies that are listed within the guide—these are provided as examples only.

Contact us today and we will be more than happy to help you with any questions or concerns you have.

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