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Hotel and Hospitality Services

Hotel and Hospitality Services

  • Specialization: Hotel and Hospitality Services
    • Tourism

      As the introductory course for the Hotel & Hospitality Services program, this portion of the curriculum will teach fundamental skills, knowledge, and a general overview of the tourism industry. Studies will include information on the tourism sector, the importance of promoting tourism and providing professional services, and understanding professionalism. The tourism course is an integral foundation and ideal introduction to the hotel and hospitality services industry.

      Course Code: HHS-040
      Course Requirements: None

      Hours: 110

    • Food Preparation

      This course covers the knowledge and skills needed for organizing, preparing, assembling, and presenting hot and cold food to order for individual and banquet customers, under the direction of a Sous Chef. This course focuses on professionalism, legislation and policies, safety practices, kitchen operations, preparation, and cooking. Training for the Food Handler’s Certificate is offered.

      Course Code: HHS-030
      Course Requirements: None

      Hours: 110

    • Beverage Services

      This course provides students with skills and knowledge in sales and service in the beverage industry. Beverage product and preparation, knowledge of tools and equipment, responsible alcohol services, and payment procedures are covered.

      Course Code: HHS-010
      Course Requirements: None

      Hours: 110

    • Dining Room Skills

      This course covers knowledge of equipment, menus, and techniques necessary to work in a dining room.

      Course Code: HHS-020
      Course Requirements: None

      Hours: 110

    • Reception Desk Skills

      Front Desk Agents must be knowledgeable and able to promote services available in their facility as well as the local region. Knowledge and skills necessary to sell rooms, take, modify and cancel reservations, process arrivals and departures, manage financial transactions, and oversee guest security are covered in this course.

      Course Code: HHS-050
      Course Requirements: None

      Hours: 110

    • Housekeeping Skills

      This course covers the skills and knowledge of housekeeping/room attendants in the hotel and hospitality industry, and what is needed to fulfill this role. Other topics discussed are professionalism, guest relations, industry terms, safety, protection, and cleaning responsibilities.

      Course Code: HHS-060
      Course Requirements: None

      Hours: 110

    • Management Skills

      This course is an introduction to essential skills and knowledge necessary for supervisory and management positions. Applications of Canadian culture to the hotel and hospital industry is a focus of this course.

      Course Code: HHS-070
      Course Requirements: None

      Hours: 110

    • Hotel and Hospitality Services Practicum

      Practicum gives students the opportunity to put into practice and develop further the knowledge and skills they have acquired throughout the year, in a real-world context. Depending on students’ personal interests and site availability, students are placed at a variety of hospitality establishments, all of which are well known within the industry for their quality service and customer care. Note: Students must receive approval to take the Hotel and Hospitality Services Practicum.

      Course Code: HHS-110
      Course Requirements: See course description

      Hours: 360

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