FAQ regarding COVID-19

Please note, the information below is a general guideline, not legal advice, and the information below is subject to change. If you have any visa or immigration questions, please make sure to contact Immigration Services Advisor Mindy Cha at visainfo@mitt.ca.

I need advice on my visa and study permit, but I prefer to meet an advisor online due to COVID-19. Could you help?

Please book a one-on-one online consultation with Immigration Services Advisor at calendly.com/mindy-cha or email visainfo@mitt.ca.

My study permit has been approved on or before March 18, 2020, I choose to travel to Canada in 2020, although I can begin and complete up to 50% of the program from my home country. I booked my flight ticket, but the Canada border and airlines in my country do not let me enter Canada without a letter from MITT. Could you help me?

MITT Registrar's Office will send a letter that confirms an on-campus component (essential travel letter) to all international students enrolled in Winter 2020, Spring 2020, and Fall 2020 programs by the end of the first week of August. However, please note that this letter does not guarantee your entry to Canada. You are responsible for demonstrating the border officer the necessary documents for your arrival AND your plan to quarantine for 14 days once you arrive in Winnipeg. MITT will send you pre-arrival resource document with the letter.

I recently completed my program this June 2020. I know the graduation package will be mailed to me in 4-6 weeks, but my study permit will expire in two weeks. I have been offered a job from an employer. What can I do?

If you are unable to obtain the completion letter or official final transcript due to situations you cannot control, as a temporary facilitation measure by IRCC, you may submit a PGWP application without completion letter or final transcripts. However, you must submit a letter of explanation, indicating that why you are unable to submit the document or why it's taking longer to get it. Once these documents become available, you must submit the documents using the IRCC web form. Please note, you may submit the unofficial final transcript from the student portal, instead of the official final transcript. For more information, visit this page.

Contact enrolment@mitt.ca to request your program completion letter. Enrolment Services would be able to issue a rushed completion letter if you have a job offer or your study permit is expiring within a month.

I need to apply for a study permit extension in Canada. But I cannot give my biometrics since Service Canada is closed. Can I drive to the border and apply for my permit?

Border officers are not accepting any applications. Please apply for permit or visa online. If you are applying for study permit or work permit in Canada, you are temporarily exempt from giving biometrics. Visit this page for details: www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/biometrics.html

I have been admitted to MITT, but I don't think I can submit my study permit to MITT Admissions by the study permit submission deadline. My study permit application processing has been delayed due to COVID-19. What should I do?

You may defer to the next available intake, and inform IRCC when you receive a new letter of acceptance. Contact MITT's Immigration Services Advisor at visainfo@mitt.ca to discuss your options.


I have not yet applied for study permit since I cannot give biometrics due to the closure of the visa office in my home country. When will the visa offices be opened? Can I apply for study permit in-person when the visa office opens?

As per IRCC, you should apply for study permit online only at this time. After you submit your study permit application online, you will receive the biometrics instruction letter. You can give your biometrics after the visa office near you is open. Some visa offices are opening. Please visit this link and check the visa office near you is open: www.canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/offices/find-visa-application-centre.html


I have been admitted to a MITT program starting Fall 2020, but my study permit application was approved after March 18, 2020. Can I travel to Canada now, as I received the letter from MITT that my program has an on-campus component?

If you had a study permit application approved after March 18, 2020, IRCC will send you a letter advising that

  • you may not be exempt from the travel restrictions
  • you should not make any plans to travel to Canada until the travel restrictions are lifted, as you will not be allowed to travel to or enter Canada

Please note that the letter from MITT does not guarantee your entry to Canada. If your study permit has been approved after March 18, 2020, you cannot enter Canada at this time, even with this letter from MITT. You would be able to enter Canada once the travel restrictions are lifted. However, you can start your program online from outside Canada and complete up to 50% of the program from outside Canada. Your eligibility for a post-graduation work permit will not be affected. Please visit the IRCC website to review the travel restrictions exemption and regulations: www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/service-delivery/coronavirus/temporary-residence/study-permit.html

Contact us today and we will be more than happy to help you with any questions or concerns you have.

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