Starting Your MITT Program Soon?
Starting at MITT: Frequently Asked Questions
Click on one of the questions below to get the answers you need. If you have a question that isn’t answered here, please call 204 989 6500 or email csr@mitt.ca
Tuition, Textbooks, and Supplies
When is my tuition due?
The Fee Payment page provides a list of deadline dates and the accepted methods of payment. Your personal account statement, with balance due, is found in your Student Portal.
Non-payment of tuition fees by the required deadline(s) will result in withdrawal from the program.
Students who withdraw or are withdrawn or suspended from their program are subject to MITT’s Refund Schedule.
When and where can I buy my textbooks?
Most programs require students to purchase textbooks.
Our Program Information webpage provides program specific information related to textbooks, location, class hours/schedule, guidebooks, and supply lists. Be sure to check the information for your program.
You will also receive information about purchasing textbooks and other program-related expenses from your instructors at the beginning of your program.
Do I need to purchase supplies?
Yes, you need to purchase supplies. Visit our Program Information webpage to see what supplies are required for your program. Supply and equipment costs are not included in your tuition and fees.
Class and Learning Information
What courses will I be taking?
Visit your program page and click on Course Information (left hand menu) to view the courses and course descriptions for your program.
How do I register for courses in my program?
Students will be registered in courses on their behalf – you do not need to register yourself. Once you have been registered, your courses will appear in your Student Portal.
Closer to the start of classes, you can also log in to MyLearning, MITT’s online course management software, for course information and materials, and messages from your instructor(s). Your account for MyLearning may not be active until shortly before the start of classes.
For more information on accessing the Student Portal and MyLearning, visit the Quick Links for Logging In page.
What will my overall schedule look like?
The class hours for post-secondary programs vary. For your program's class hours, refer to your Letter of Acceptance and check the Class Hours listed on your program's webpage. In general:
- Day programs: Monday through Friday, starts at or after 8:00 a.m. and ends by 4:00 p.m.
- Day - Morning programs: Monday through Friday, starts at or after 8:00 a.m. and ends by 1:00 p.m.
- Day - Afternoon programs: Monday through Friday, starts at or after 11:00 a.m. and ends by 7:00 p.m.
- Evening programs: Monday through Friday, starts at or after 3:00 p.m. and runs later than 7:00 p.m.
- Post-Graduate programs: Monday through Thursday, 6:00 p.m. to 9:00 p.m.
Program specific schedules, when available, will be posted on our Program Information webpage.
When does my program start?
Please consult the Academic Schedule page for program start dates, and other important program, academic, and administrative dates.
Will I attend classes in-person, online, or a blend of both?
Beginning Fall 2023, all programs will return to blended learning, a style of education where students attend both traditional in-person classes as well as online classes. All students are required to be in Winnipeg prior to the start of classes to attend orientation and begin in-person learning as of the program start date. Instructors will provide students with detailed information on specific program schedules prior to the start of classes.
Students who are unable to attend classes will be subject to MITT’s regular student policies including the Attendance Policy and the withdrawal policy and refund schedule.
Where will I attend in-person classes - which campus?
The location for in-person classes depends on your program. Please refer to the list below as well as our campus maps
This list is accurate as of July 10, 2023. MITT reserves the right to change locations as necessary.
2023-2024 Program Locations |
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Henlow Campus
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Pembina Campus
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7 Fultz Campus
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Manitoba Tourism Education College MTEC
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Erin Campus
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English Language Institute
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Main Street Campus
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What about orientation?
Online workshops and in-person orientation activities are scheduled to occur prior to the start of each program intake. Visit Orientation for more information. Please check back regularly for updates.
Technical Information
Why do I need an MITT student email account?
MITT secondary, post-secondary and post-graduate students will receive an @student.mitt.ca email address. This will be one of the primary ways MITT and your instructors will contact you. Students also use their MITT email address to login to MyLearning. You will be sent login instructions using the email address provided on your application.
Please continue to regularly check the personal email address that you have been using to communicate with MITT. You can update your personal email address and other contact information in the Student Portal.
For more information, visit the Quick Links for Logging In page.
What software will I use for online learning?
MITT uses the MyLearning (Brightspace) software platform for learning and training. To use the MyLearning platform, log in at mylearning.mitt.ca using your MITT email.
Some orientation workshops, online classes, and lectures will take place over Zoom and/or Microsoft Teams.
For more information, visit the Quick Links for Logging In page.
I’m having technical difficulties. How do I access the Student Portal or MyLearning?
- For assistance with your MITT student email, please use this form.
- For assistance with MyLearning, please use the MyLearning Help Request Form.
- For assistance logging into the Student Portal, please use the Student Portal Help Request Form.
For additional assistance, please visit the following links:
Student Identification Cards
How do I get a student ID Card (or replacement) and what is it used for?
Your first student ID card is provided to you at no cost when you begin your program. A fee is charged for replacement cards.
You will use your student ID card for identification purposes while on campus, and also for Winnipeg Transit peggo card (reduced fare), library use/printing services, and student discounts, where applicable.
For information on how to order your student ID card, visit Our Facilities webpage
Campus Map and Services
Where are MITT's campuses located?
Does MITT offer student parking?
Are MITT campuses accessible by public transportation?
Can I purchase meals on campus?
Are locker rentals available?
Contacts
What resources are available to me?
- Our client service representatives are here to help. If you’re not sure who to speak with about something, contact info@mitt.ca, csr@mitt.ca or 204 989 6500 for assistance
- Client service representatives can also answer questions about student ID cards, lockers, bus passes, food on-campus, and fee payments.
- Student Services provides student advising, study help, learning supports, counseling and social work, accessibility services, and immigration services. Student Services also offers opportunities and events through Student Life as well as financial aid and food bank support.
- Career and Employment Services offers support for career exploration, job search, resume assistance, and interview preparation.
- The Registrar's Office fulfills official document requests.
I’m an international student. Are there any resources I can use?
Absolutely. Please visit the following links for information:
- General international student resources
- International student health insurance
- Pre-arrival and quarantine resources
Students are also welcome to contact the MITT Immigration Services Advisor / Pre-Arrival Help Line at 204 989 7342 or email immigrationservices@mitt.ca.
Other
What’s the latest on COVID-19 and protocols at mitt?
For updates and information, please visit the following pages:
Additional resources for managing online learning from home and building personal and academic resiliency can be found on our About Online Learning page.
Where can I find student policy information?
Please visit the MITT Student/Academic Policies page for all policies.
For the Tuition Refund Policy and student withdrawal forms, please visit our Cancellation, Withdrawal and Refunds page.
Contact us today and we will be more than happy to help you with any questions or concerns you have.