Starting Your MITT Program Soon?
Click on the frequently asked questions below to get the answers you need. If you have a question that isn’t answered here, please call 204 989 6500 or email csr@mitt.ca
TUITION PAYMENT DEADLINES AND METHODS OF PAYMENT
When is my tuition due and how can I pay?
Our Fee Payment webpage provides a list of payment deadlines and accepted methods of payment.
Your personal account statement, with balance due, can be found in your Student Portal Account.
Please remember that non-payment of tuition fees by the required deadline(s) will result in your withdrawal from the program. Students who withdraw or are withdrawn or suspended from their program are subject to MITT’s Refund Schedule.
TEXTBOOKS AND SUPPLIES
Do I need to purchase textbooks and supplies, and where can I buy them?
Most programs require students to purchase textbooks and supplies.
Our Program Information webpage provides program specific information related to textbooks and supplies as well as program location (campus), class hours/schedule, and student guidebooks. Be sure to review the information for your program.
You will also receive information about purchasing textbooks and other program-related expenses from your instructors at the beginning of your program.
CLASS AND LEARNING INFORMATION
What courses will I be taking?
Visit your program page and click on Course Information (left hand menu) to view the courses and course descriptions for your program.
How do I register for courses in my program?
We will register you into your courses – you do not need to register yourself. Once you have been registered, your courses will appear in your Student Portal Account.
Closer to the start of classes, you can also log in to MyLearning, the online course management software, for course information and materials, and messages from your instructor(s). Your account for MyLearning may not be active until shortly before the start of classes.
What will my overall schedule look like?
The class hours for post-secondary programs vary. For your program's class hours, refer to your Letter of Acceptance and check the Class Hours listed on your program's webpage. In general:
- Day programs: Monday through Friday, spans the morning and afternoon (for example 8:00 a.m. to 4:00 p.m.)
- Day - Morning programs: Monday through Friday, programs start in the morning and end by 1:00 pm (for example 8:00 a.m. to 1:00 p.m.).
- Day - Afternoon programs: Monday through Friday, starts at or after 11:00 a.m. and ends by 7:00 p.m. (for example 11:30 a.m. to 5:30 p.m.).
- Evening programs: Monday through Friday, starts at or after 3:00 p.m. and runs later than 7:00 p.m (for example 5:00pm to 9:00pm).
- Post-Graduate programs: Monday through Thursday, 6:00 p.m. to 9:00 p.m.
Program specific schedules, when available, will be posted on our Program Information webpage.
When does my program start?
Please consult the Academic Schedule page for program start dates, and other important program, academic, and administrative dates.
Will I attend classes in-person, online, or a blend of both?
Beginning Fall 2023, all programs returned to blended learning, a style of education where students attend both traditional in-person classes as well as online classes.
All students are required to be in Winnipeg prior to the start of classes to attend orientation and begin in-person learning as of the program start date.
Instructors will provide students with detailed information on specific program schedules prior to the start of classes.
Students who are unable to attend classes will be subject to MITT’s student policies and schedules, including:
Where will I attend in-person classes - which campus?
The location for in-person classes depends on your program. Please refer to the Program Information webpage.
What about orientation?
Online workshops and in-person orientation activities are scheduled to occur prior to the start of each program intake. Visit our Orientation webpage for more information. Please check back regularly for updates.
Additional Resources
Additional resources for managing online learning from home and building personal and academic resiliency can be found on our About Online Learning webpage.
STUDENT ACCOUNTS
Why do I need a MITT student email account?
You will receive an @student.mitt.ca email address. This will be one of the primary ways MITT and your instructors will contact you. You will also use this email address to log in to the online learning software, MyLearning.
We will send login instructions to the personal email address you provided on your MITT application.
Please continue to regularly check the personal email address you have been using to communicate with MITT. You can update your personal email address and other contact information in the Student Portal.
For more information, visit the Student Accounts and Logins FAQs webpage.
What software will I use for online learning?
MITT uses the MyLearning (Brightspace) software platform for learning and training. Some orientation workshops, online classes, and lectures will take place over Zoom and/or Microsoft Teams.
For more information about MyLearning, visit our Student Accounts and Logins FAQs webpage.
I’m having technical difficulties. How do I access assistance?
Please review the information and instructions on the Student Accounts and Logins FAQs webpage. Then, if you are still having issues, submit a Student Account Support Request form.
STUDENT IDENTIFICATION CARDS
How do I get a student ID Card (or replacement) and what is it used for?
Your first student ID card is provided to you at no cost when you begin your program. A fee is charged for replacement cards.
You will use your student ID card for identification purposes while on campus, and also for Winnipeg Transit peggo card (reduced fare), library use/printing services, and student discounts, where applicable.
For information on how to order your student ID card, visit Our Facilities webpage
CAMPUS MAPS, SERVICES, PARKING, AND TRANSIT
Where are MITT's campuses located?
Does MITT offer student parking?
Are MITT campuses accessible by public transportation?
Can I purchase meals on campus?
Are locker rentals available?
Lockers are available for rent at our Henlow, Pembina, and Fultz campuses. For information, visit Our Facilities webpage
ASSISTANCE AND RESOURCES
What resources are available to me?
- Our client service representatives are here to help. The can answer questions about student ID cards, lockers, bus passes, food on-campus, and fee payments. If you’re not sure who to contact, email info@mitt.ca or csr@mitt.ca or call 1-204 989 6500 for assistance.
- Looking for a form or want to order an official document such as a parchment (certificate/diploma) or a transcript? Visit our Official Document Request and Forms webpage.
- Student Services provides student advising, study help, learning supports, counseling and social work, accessibility services, and immigration services. Student Services also offers opportunities and events through Student Life as well as financial aid and food bank support.
- Career and Employment Services offers support for career exploration, job search, resume assistance, and interview preparation.
I’m an international student. Are there any resources I can make use of?
Absolutely. Please visit the following webpages for information:
You are also welcome to contact our Pre-Arrival Help Line at 1-204-989-7342 or email immigrationservices@mitt.ca.
Where can I find student policy information?
Student related policies are available on our Student and Academic Policies webpage.
To review our Tuition Refund Schedule and access our student withdrawal forms, please visit our Cancellation, Withdrawal and Refunds webpage.
Contact us today and we will be more than happy to help you with any questions or concerns you have.