Convera

If you do not have a Canadian bank account, your tuition and fees can be paid through Convera. This service allows you to pay your fees in the currency of your choice. Payment by major credit card is also possible through Convera, with an additional processing fee charged by provider. For bank to bank transfers, there are no additional fees charged in addition to the exchange rate. Convera partners with numerous post-secondary institutions across Canada and offers convenience and benefits to students.

If you choose to use Convera, we recommend you evaluate their offering carefully. MITT will not consider your account paid until MITT is in full and final receipt of the funds. Please review all information and directions provided and follow the required time frames. Carefully evaluate their Terms of Use and Privacy Statement and consider storage of your personal information inside or outside of Canada and use and sharing of your personal information before you determine to use the provider. All risks of using this provider remains with you.

Pay my fees through Convera

Making a Payment

How does it work?

First, select the country you a making a payment from and the items you wish to pay. Then choose the payment type and currency you would like to use for payment. Next, you will provide the student details and who will be paying. Lastly, you will be directed to make a payment. You will send the specified amount in your own currency and once received, Convera delivers the equivalent to MITT in its local currency. After you make a payment you can return to the Convera site to track your payment.

If I pay in my local currency, isn't that what my institution will receive?

No, Convera converts your payment into your institution's local currency before it delivers your funds. This way, you don't need to worry about the currency conversion and your payment still arrives in full.

What if my currency isn't available?

If you don't see your currency you can still pay using another currency, such as the US dollar. You will still receive an exchange rate, cost transparency, and the assurance that your funds will arrive fast and in full.

Can't I just pay my institution directly?

Yes, please review MITT’s Fee Payment page for other methods of payment.

Pay my fees through Convera

FAQ:

What are the benefits of this service?

Convera lets you pay your tuition with the assurance that your funds will arrive on time and in full, without hidden charges or receiving bank fees. You pay in your own currency and MITT receives your payment in full. Some of the benefits of using Convera include:

• You pay in your currency
• There are no hidden charges or receiving bank fees
• You can pay from anywhere, and anyone can pay for you
• Your funds arrive at your institution fast and in full
• We hold your exchange rate for 72 hours

Convera was chosen by MITT to give you a simple, reliable way to pay. Convera was designed specifically for international students, to take the stress and uncertainty out of education payments.

What can I pay for using Convera?

You can use Convera to pay for any items billed by MITT, such as tuition and fees.

Can someone else pay for me?

Yes, the Convera process was designed to allow anyone to pay for you for example a parent or other family member. Simply specify who will be paying for you using the dropdown list.

Who do I contact if I have questions or need help?

If you have questions about billed items and costs, please contact csr@mitt.ca. If you have questions pertaining to your payment, please contact Convera.

Security

Convera partners with numerous post-secondary institutions across Canada and offers convenience and benefits to students. If you choose to use Convera, we recommend you evaluate their offering carefully. MITT will not consider your account paid until MITT is in full and final receipt of the funds. Please review all information and directions provided and follow the required time frames. Carefully evaluate their Terms of Use and Privacy Statement and consider storage of your personal information in or outside of Canada and use and sharing of your personal information before you determine to use the provider. All risks of using these providers remain with you.

Is Convera secure?

Convera employs secure socket layer (SSL) encryption technology and display a valid security certificate on every page.

Is my personal information safe?

Convera requires minimal personal information to use. What information you do provide is kept secure and private. Convera abides by the Data Protection Act of 1998. The information you provide will only be used for its intended purpose—in this case, processing your education payments.

Are credit/debit card payments secure?

The web page meets the industry standard of 128-bit encryption, and the credit card processing is subject to the standard validations and authorization process operated industry-wide. Security code validation and 3D Secure, an additional security layer for online credit and debit card transactions, are integral to the card authorization process managed by the Payment Service Provider (PSP).

Payments and Refunds

Have you received my payment?

If you made your payment through Convera, you can use your Reference ID to track your payment here.

How long does it take for my refund to reach my account?

MITT’s refund timeline is generally four to six weeks; however, the time it takes for a refund to be received varies.  How payment was initially made, who is to receive the refund, what additional information may be required to comply with regulatory bodies, and whether intermediary banks are involved can increase the processing time.

If inaccurate information is provided, the refund process resumes only when the errors are corrected.

In general, most refunds are cleared within two months. Please note refunds may take longer than this should there be compliance issues. Compliance issues can only be resolved by Convera, the student, and the receiving bank.

Will I need to provide any further information or documents?

MITT may request additional information or verification of your banking details.  Copies of your original payment remittance or visa rejection letter (if applicable) may also be required.

In situations where the refund transaction needs to comply with rules governing international transfers, this can add more than six weeks to the refund process.  The student and/or their bank will be contacted by WUBS and/or by their affiliates for further information and documents.

What currency will my refund be in?

All refunds are sent in Canadian dollars. Costs to convert to the local currency as well as any receiving costs assessed by the receiving financial institutions to accept the refund transaction is the responsibility of the student.

Conversion costs to the local currency will differ according to the prevailing exchange rates and any service fees charged by intermediary banks. Please be aware, just as there may be several other financial institutions involved in sending your payment, there can be several other institutions involved before the receiving institution receives the funds.