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Medical Office Assistant

Medical Office Assistant

  • Specialization: Medical Office Assistant
    • Anatomy, Physiology, and Medical Terminology I

      This is the first of a two-part series of courses. This course reviews the basics of building medical words, anatomy and physiology of the various body systems, and medical abbreviations. The course also explores common diseases and conditions of some of the body systems and the pharmacology associated with treatment.

      Minimum Passing Grade: 70%

      Course Code: RH-240
      Course Requirements: None

      Hours: 77

    • Anatomy, Physiology, and Medical Terminology II

      This course will build on the content of Anatomy, Physiology, and Medical Terminology I and will explore the remaining body systems. This exploration includes common diseases, conditions, and pharmacological treatments associated with each of the systems.

      Minimum Passing Grade: 70%

      Course Code: RH-250
      Course Requirements: Anatomy, Physiology, and Medical Terminology I

      Hours: 77

    • Introduction to the Healthcare Environment

      This course explores the many roles and responsibilities the Medical Office Assistant may provide in health care. Topics include the role of the Medical Office Assistant; health beliefs and behaviours; cultural and language sensitivities; and the Canadian health care system, including the roles of Manitoba Health and the WRHA.

      Minimum Passing Grade: 60%

      Course Code: MOA-205
      Course Requirements: None

      Hours: 30

    • Medico-Legal Issues

      This course presents students with the ethical and legal issues of health care. Topics include: ethical decision making in health care; maintaining patient confidentiality; charting guidelines, consent procedures; advanced directives; and patient’s rights. Personal Health Information Act (PHIA) certification is also included.

      Minimum Passing Grade: 60%

      Course Code: MOA-215
      Course Requirements: Introduction to the Healthcare Environment

      Hours: 22

    • Keyboarding Workshop

      The Keyboarding Workshop will introduce students to the basics of keyboarding for speed and accuracy. This will include learning proper keyboarding body mechanics, learning to utilize the QWERTY keyboard with home row control and attain a graduating speed of 40 words per minute.

      Course Code: MOA-200
      Course Requirements: None

      Hours: 40

    • Microsoft Office I

      Microsoft Office I teaches document formatting using the commands of Microsoft® Word 2016. Students will develop the business and computer skills to support professionals in today’s market.  Students will also learn the basics of Word 2016 by creating, saving, editing, formatting, and merging letters, tables, and documents.

      Minimum Passing Grade: 60%

      Course Code: MOA-210
      Course Requirements: None

      Hours: 80

    • Microsoft Office II

      Using PowerPoint presentation software, students apply appropriate design concepts to present information in a colorful and well-organized format. Students will learn how to apply various attributes and include objects to create, modify, save, and deliver presentations.

      Using MS Excel, students learn how to design, create, modify, and present professional-looking spreadsheets for use in today's workplace. Students will use formulas and built-in functions to solve mathematical problems, perform calculations, and filter and format data. By the end of the course, students will have the skills to illustrate and present spreadsheet data in graphic form, and develop a custom Excel application.

      Minimum Passing Grade: 60%

      Course Code: MOA-225
      Course Requirements: Microsoft Office I

      Hours: 30

    • Microsoft Office III

      This course is a continuation of the Microsoft Office I and II courses and provides additional instruction on Microsoft Word 2016. The course will focus on integrating Word with other Microsoft software applications, exploring advanced graphics, building forms, collaborating with coworkers, and customizing Word features.

      Minimum Passing Grade: 60%

      Course Code: MOA-235
      Course Requirements: Microsoft Office II

      Hours: 30

    • Human Relations

      This course introduces students to the impact of individual beliefs, age, gender and culture on health behaviour. It also will also explore how students can enhance their interpersonal communication, critical thinking, problem solving, and conflict resolution skills for success in the healthcare field.

      Minimum Passing Grade: 60%

      Course Code: MOA-220
      Course Requirements: None

      Hours: 88

    • Basic Hospital Registration

      This course reviews the skills required for the Patient Registration area of hospitals. Topics include admissions, discharges and transfers (ADT), creating and maintaining lists (such as ALPHA and pre-admissions), surgical slating, registration statistics, and processing birth and death registration with the Vital Statistics Agency.

      Minimum Passing Grade: 60%

      Course Code: MOA-230
      Course Requirements: Anatomy, Physiology, and Medical Terminology II,Microsoft Office II,Medico-Legal Issues

      Hours: 55

    • Medical Clinical Procedures I

      This course addresses the clinical skills used by workers in different health care environments. Topics will include medical/surgical asepsis; safety in the workplace; measuring vital signs, heights and weights, and distant visual acuity testing.

      Minimum Passing Grade: 70%

      Course Code: MOA-240
      Course Requirements: Anatomy, Physiology, and Medical Terminology II,Human Relations,Microsoft Office II

      Hours: 100

    • Medical Clinical Procedures II

      This course is a continuation of Medical Clinical Procedures I and addresses the clinical skills used by workers in different health care environments. Topics include how to prepare the clinic for various types of visits and to obtain ECGs and spirometry readings.

      Minimum Passing Grade: 70%

      Course Code: MOA-250
      Course Requirements: Medical Clinical Procedures I

      Hours: 100

    • Medical Office Communications

      This course covers medical office communications specific to a physician’s office or medical clinic. The instructor will cover such topics as: standard mail, email, faxes, correspondence, telephone skills, interpersonal skills and agenda and minute taking preparation and distribution.

      Minimum Passing Grade: 70%

      Course Code: MOA-260
      Course Requirements: Anatomy, Physiology, and Medical Terminology II,Microsoft Office II,Medico-Legal Issues,PHIA Certification

      Hours: 65

    • Health Information Management

      This course covers essential health information management strategies specific to a physician’s office or medical clinic. The instructor will cover such topics as: the medical record, alpha and numeric filing, scheduling and billing (using the Accuro software).

      Minimum Passing Grade: 70%

      Course Code: MOA-245
      Course Requirements: Anatomy, Physiology, and Medical Terminology II,PHIA Certification,Microsoft Office II,Medico-Legal Issues

      Hours: 30

    • Medical Office Assistant Applied Practicum

      The Work Practicum is the capstone component of this program and an integral pathway to transition students from the MITT learning environment to the workplace. Practicum is an unpaid, work integrated learning component of MITT technical training. It offers students the opportunity to gain industry-relevant experience and to build on their technical skills while increasing confidence, employability, and job readiness.

      Eligibility Requirement: Cummulative overall grade standing of 70% in the program.

      Mandatory Work Practicum Requirements

      • Police Information Check (PIC)/ Vulnerable Sector clearances
      • Provincial Child Abuse Registry clearance
      • Adult Abuse Registry clearance
      • Up-to-date immunizations and testing (as per the WRHA Guidelines for Health Care Workers)
      • Emergency First Aid and Health Care Provider (HCP) CPR Level C
      • N95 Mask Fitting (as per the WRHA requirements)
      • WHMIS training
      • NVCI training
      • PHIA Training

      Please note: The duration for this practicum is 6 weeks. 

      Course Code: MOA-270
      Course Requirements: Anatomy, Physiology, and Medical Terminology I,Anatomy, Physiology, and Medical Terminology II,Introduction to the Healthcare Environment,Medico-Legal Issues,Keyboarding Workshop,Microsoft Office I,Microsoft Office II,Microsoft Office III,Human Relations,Basic Hospital Registration,Medical Clinical Procedures I,Medical Clinical Procedures II,Medical Office Communications,Health Information Management

      Hours: 240

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